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Firm Hired To Fix O-Care Has History Of Problems

From a very understanding Washington Post:

Accenture, hired to help fix HealthCare.gov, has had a series of stumbles

By Jerry Markon and Alice Crites | February 9, 2014

Accenture, the contractor urgently tapped to help fix the federal health-insurance Web site, is a favorite of corporate America but has a record that includes troubled projects and allegations of ethical lapses, a review of the consulting giant’s history shows.

At the University of Michigan, students and faculty members are protesting the school’s use of Accenture to help cut costs, citing a report by a committee of alumni and graduate students that said the firm has “a disturbing pattern of problematic past performance.” In North Carolina, glitches in an Accenture-configured computer system contributed to massive backlogs for food-stamp recipients, leading the Obama administration last month to threaten to withdraw the state’s food-stamp funding.

They caused delays in food stamps? What monsters!

Federal officials have also on occasion criticized the company’s integrity. The U.S. Postal Service Inspector General’s Office wrote in June that Accenture had “demonstrated an absence of business ethics” and said that the agency should consider terminating the firm’s more than $200 million in contracts. The office cited in part a 2011 settlement with the Justice Department in which Accenture paid $63 million to resolve alle­gations of what the government called “kickbacks” and “bid-rigging” in numerous federal contracts. The company denied wrongdoing in the case.

The Obama administration decided last month to select Accenture for the Affordable Care Act contract, perhaps the firm’s highest-profile job yet… Administration officials say that Accenture is uniquely qualified for the estimated $91 million, one-year contract because of its breadth of resources and experience…

That sounds about right to us. Who else are they going to turn to find such an amenable bunch? The Mafia?

Accenture, which is based in Ireland and operates throughout the United States, is a consulting and technology powerhouse with $28 billion in annual revenue…

What’s this?! Obama picked an Irish firm to fix the Obama-Care website?! Remember all the faux outrage Obama expressed over Romney’s alleged outsourcing during the 2012 campaign?

But note that Washington Post only mentions this detail in passing, and only in the eighth paragraph of their article. And they never mention the outsourcing angle at all.

The firm’s federal subsidiary, Accenture Federal Services, was chosen by CMS over three other companies for HealthCare.gov in what one CMS document described as an “abbreviated” process. A CMS official said that the agency did a thorough analysis of Accenture’s record…

"Abbreviated process" = ‘How much have you given to Obama and other Democrats over the years?’

But during the past decade, nearly 30 Accenture projects in the United States and abroad have encountered problems, including technical malfunctions and cost overruns, according to interviews, media accounts, government audits and other records

“There is nobody in the government-contracting space with an unblemished record,’’ said Steven L. Schooner, a former senior federal procurement official who co-directs the government procurement law program at George Washington University. “You assume everyone comes with baggage…"

Notice how forgiving the Washington Post is by the end of the piece. And why not? After all, if failure and even criminality is a resume enhancer for Democrats candidates, why wouldn’t it be a resume enhancer for their crony capitalist pals?

This article was posted by Steve Gilbert on Monday, February 10th, 2014. Comments are currently closed.

3 Responses to “Firm Hired To Fix O-Care Has History Of Problems”

  1. dasher

    I’m not gonna let you upset me today Steve – there’s a bunch of snow headed for ATL and I’m jazzed about getting another day or two off from work to go sledding and on snow hikes with my dogs.

    (Otherwise…”nothing to see here, move along…” keep up the great work sir!)

    D.

  2. canary

    The Washington Post deliberately washed over the severity of the poor track record Accenture has.

    The WH Administration gestapo does not want the site fixed or secure. They want it easy to hack into and get information from the citizens.


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