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GM Walks Back Its Offer To Buy Back Volts

From Canada’s Windsor Star:

GM clarifies Volt ‘buyback’

By Grace MacAluso, The Windsor Star
December 5, 2011

General Motors attempted to clarify last week conflicting reports on whether the automaker was willing to buy back Chevy Volts from owners worried about battery safety.

"The program we put in place (earlier this week) hasn’t changed," said Faye Roberts, GM Canada spokeswoman. "We’re going to reach out to our Volt customers and make them aware of the investigation and as part of that, we want them to get any questions they have answered and if they feel uncomfortable then they do have the option of getting a loaner vehicle."

A temporary ‘loaner’ isn’t quite a ‘buy back,’ is it? In fact, it is a little like kissing your sister.

However, Roberts threw cold water on comments attributed to CEO Dan Akerson who was quoted as saying that GM was implementing a buyback program in the automaker’s bid to keep customers satisfied.

"On the question of the buyback, I think Mr. Akerson was taken a bit out of context," she said. "He was talking about customer satisfaction, which is really what the whole program is about and we’re serious about keeping our customers happy

On Monday, General Motors announced a free loaner program to any concerned Volt owner. So far, "only a handful of customers in the U.S. and just three in Canada" have taken advantage of the loaner program, said Roberts.

To be fair, there are just a handful of Volt owners, anyway.

GM had sold about 6,000 Volts in the U.S. and 243 in Canada, she said…

How many not to the government?

For the record, here is how the Associated Press originally reported the buy back offer, as we noted last week:

GM willing to buy back Volts

December 1, 2011

NEW YORK (AP) — General Motors will buy Chevrolet Volts back from any owner who is afraid the electric cars will catch fire, the company’s CEO said Thursday.

In an exclusive interview with The Associated Press, CEO Dan Akerson insisted that the cars are safe, but said the company will purchase the Volts because it wants to keep customers happy

If the AP could get something this wrong, you have to wonder what they are doing in the news business?

(Of course this is what they calling being facetious.)

This article was posted by Steve on Tuesday, December 6th, 2011. Comments are currently closed.

6 Responses to “GM Walks Back Its Offer To Buy Back Volts”

  1. Reality Bytes says:

    I propose this guy to head up Obama Motors


    Hell! He’s better than Jim Carney!

  2. Astravogel says:

    Ah, the Volts Wagen. Think I’d buy the original one
    before this. “America or Obama; we can’t have both!”

  3. wirenut says:

    Now, the darkside to all of this, “green of plenty”. Eyewitness accounts of energy theft by our bark eating freinds.
    If you own a parking lot with light poles and an outlet at it’s base, better lock up those outlets. You see these, free energy, toasted nuts are plugging in to your meter to get on the grid. Theft! My Dolt runs fine if I can run on your dime.
    I’ve busted just a few lately, Walmarts, shopping centers for the most part. If the owner is there, we talk, If not, I unplug and cut the cord end off. Theft should come at a price. No employer’s or employee’s were risked.

  4. sticks says:

    Oddly GM is starting to sound and act like a government agency.

  5. The Redneck says:

    The funny thing is they’d never get away with this kind of dishonesty back when they were and eeeeeeevil corporation.

  6. canary says:

    Oh Canada media leaving out ‘more recent’ reports of Volts still catching on fire.

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