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O-Care Site Couldn’t Handle 500 Users In Tests

From Reuters:

Days before launch, Obamacare website failed to handle even 500 users

By Roberta Rampton | November 22, 2013

WASHINGTON (Reuters) – In the last days before the botched October 1 launch of President Barack Obama’s healthcare website, the team in charge was seeing alarming results from performance tests, according to internal emails released by Republican lawmakers investigating the rollout.

Again, our media guardians aren’t uncovering this kind of news. It has to be handed to them by the Republicans.

HealthCare.gov was unable to consistently handle 500 users at once in the testing, and tests failed with 2,000 users over a three-day period, according to a series of emails between members of the information technology team at the Centers for Medicare and Medicaid Services, or CMS…

White House spokesman Eric Schultz said the "cherry-picked" emails did not reveal anything new. "To the extent that CMS had identified capacity issues, we of course sought assurances that they were getting addressed," Schultz said. "But, as is well-known, nobody anticipated the severity of the problems we experienced once the site launched." …

So they didn’t think they’d get as many as 500 people online at any one time?

Obama has said his team would not have launched the site had it known how badly it would perform.

He lied?

The emails show that behind the scenes, information technology officials were raising numerous concerns. On September 26, Chao said the site needed to be able to handle at least 10,000 or more users at a time. But three days of testing showed the system flopping at levels well below that. "The results are not good and not consistent at all," wrote Akhtar Zaman, a system integrator at CMS, describing in detail the hang-ups and errors.

On September 27, David Nelson, director of the office of enterprise management at CMS, said the system was failing because of issues like defective code. "We have not been successful in moving beyond 500 concurrent users filling applications" he said…

Which shows that either 1) they really didn’t think that many people were truly interested in getting Obama-Care; or, 2) they wanted the system to fail, so they could begin the push for ‘single player.’

Meanwhile, there is this the Associated Press:

Experts: HealthCare.gov fix needs more time, money

By BREE FOWLER | November 21, 2013

NEW YORK (AP) — Technology experts say healing what ails the Healthcare.gov website will be a tougher task than the Obama administration acknowledges. "It’s going to cost a lot of tax dollars to get this done," says Bill Curtis, senior vice president and chief scientist at CAST, a French software analysis company with offices in the U.S.

Curtis says programmers and systems analysts start fixing troubled websites by addressing the glitches they can see. But based on his analysis of the site, he believes the ongoing repairs are likely to reveal even deeper problems, making it tough to predict when all the site’s issues will be resolved.

"Will it eventually work? Yes, because they have to make it work," he says. But it’ll be very expensive." …

The federal health insurance exchange website —which cost taxpayers more than $600 million to build, according to the Government Accountability Office— has been crippled by technical problems since its Oct. 1 launch…

To be fair, how can anyone expect the government to do anything for a paltry $600 million dollars. Let alone something as colossal as building a website that lists insurance plans. Such an undertaking makes building the pyramids or putting a man on the moon look like a walk in the park.

This article was posted by Steve on Friday, November 22nd, 2013. Comments are currently closed.

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