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Obama-Care Can’t Fix Errors Or Handle Appeals

From the Washington Post:

HealthCare.gov can’t handle appeals of enrollment errors

By Amy Goldstein, Published: February 2, 2014

Tens of thousands of people who discovered that HealthCare.gov made mistakes as they were signing up for a health plan are confronting a new roadblock: The government cannot yet fix the errors.

Roughly 22,000 Americans have filed appeals with the government to try to get mistakes corrected, according to internal government data obtained by The Washington Post. They contend that the computer system for the new federal online marketplace charged them too much for health insurance, steered them into the wrong insurance program or denied them coverage entirely.

For now, the appeals are sitting, untouched, inside a government computer. And an unknown number of consumers who are trying to get help through less formal means — by calling the health-care marketplace directly — are told that HealthCare.gov’s computer system is not yet allowing federal workers to go into enrollment records and change them, according to individuals inside and outside the government who are familiar with the situation

How much did the Obama-Care website cost again? $700 million dollars?

The Obama administration has not made public the fact that the appeals system for the online marketplace is not working.

Remember, they are ‘the most transparent administration in our country’s history.’ But notice that until now, our news media has bothered to report this news, either.

In recent weeks, legal advocates have been pressing administration officials, pointing out that rules for the online marketplace, created by the 2010 Affordable Care Act, guarantee due-process rights to timely hearings for Americans who think they have been improperly denied insurance or subsidies.

Don’t worry. Obama will re-write that part of the law, too.

But at the moment, “there is no indication that infrastructure . . . necessary for conducting informal reviews and fair hearings has even been created, let alone become operational,” attorneys at the National Health Law Program said in a late-December letter to leaders of the Centers for Medicare and Medicaid Services (CMS), the agency that oversees HealthCare.gov. The attorneys, who have been trying to exert leverage quietly behind the scenes, did not provide the letter to The Post but confirmed that they had sent it.

A CMS spokesman, Aaron Albright, said, “We are working to fully implement the appeals system.” …

Well, as long as they are working on it.

This article was posted by Steve Gilbert on Monday, February 3rd, 2014. Comments are currently closed.

2 Responses to “Obama-Care Can’t Fix Errors Or Handle Appeals”

  1. Rusty Shackleford

    Seems to me that the people who derided me over saying “They’re gonna ‘DMV’ the healthcare system” owe me an apology. I’ll hold my breath.

  2. There’s Stupid Gas loose in Washington




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