Good-Bye!!

I called the phone number provided to correct the obvious mistake on their part .. I purchased the vehicle and transfered title/registration in May when my lease expired .. and got a recorded message that informed callers that they were working on vehicle registrations up to Feb 2, 2009.

So because they are 7 months behind in their work, my vehicle licenses are revoked. And these are the same folks who wanna run health care?!?

Good luck wid dat!!!

From the Milwaukee Journal Sentinel:

Wisconsin unemployment phone line dropped 86% of calls

By Ellen Gabler

The voices taunt thousands of Wisconsin’s unemployed.

Here’s what happens: Unemployed people call a hotline run by the Department of Workforce Development to check on their claims for unemployment benefits or to answer agency questions about their application.

The calm, recorded voice of a woman says: “To speak with the next available claims specialist, press 0.”

But about 86% of the time, the caller is soon disconnected with a simple “Goodbye” from the calm, recorded voice of a man.

The callers still don’t know why their unemployment checks haven’t hit their bank account, and they can’t ask a live person any questions.

“Those checks were my lifeline to pay my bills,” said Jeff Sohns, a laid-off wholesale mortgage broker from Wauwatosa, whose unemployment insurance checks were held up for four weeks in August while he waited for the agency to sort out questions about his job search.

The worst part, Sohns said, was he tried to call the inquiry line at least a dozen times but still had no idea why his checks weren’t coming or how to fix the situation.

“This whole month, it’s been a nightmare,” said Sohns, who finally received his weekly checks last week after he got through to a claims specialist and discovered information was missing from his file.

Officials with the Department of Workforce Development said the phone system drops calls so people don’t sit in a queue for too long.

State employees and unemployed workers say frustration levels have been boiling over because of the situation.

Public Investigator reviewed eight months of call center data after hearing that laid-off workers were unable to find out what was happening with their checks.

The review shows that on average, about 62,000 calls made to the unemployment inquiry line were dropped during each week of August – more than 86% of all calls that came in. That includes people redialing multiple times after they were disconnected. …

http://www.jsonline.com/watchdog/pi/57617432.html

What a wonderful design – if the wait for an agent is too long, simply drop the call.

Sounds like Government to me.

Coming soon – imposition of a nice long delay for medical treatment, as that way the really sick will die off first.

Same principle.