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Obama-Care Site Won’t Be Fixed By End Of Nov

From an unfazed Washington Post:

Troubled HealthCare.gov unlikely to work fully by end of November

By Amy Goldstein, Juliet Eilperin and Lena H. Sun | November 12, 2013

Software problems with the federal online health insurance marketplace, especially in handling high volumes, are proving so stubborn that the system is unlikely to work fully by the end of the month as the White House has promised, according to an official with knowledge of the project.

And never mind that people are supposed to sign up by December 15th, in order to get coverage by January 1.

The insurance exchange is balking when more than 20,000 to 30,000 people attempt to use it at the same time — about half its intended capacity, said the official, who spoke on the condition of anonymity to disclose internal information.

Huh? The "intended capacity" was only 60,000 people at the max? That tells us the Obama administration has been lying their collective heads off when they said they expected millions to sign up for Obama-Care from the get-go. (By comparison, the Drudge Report had 32,153,462 visitors in the past 24 hours.)

And CGI Federal, the main contractor that built the site, has succeeded in repairing only about six of every 10 of the defects it has addressed so far.

Well, usually that is plenty good enough for government work.

Government workers and tech­nical contractors racing to repair the Web site have concluded, the official said, that the only way for large numbers of Americans to enroll in the health-care plans soon is by using other means so that the online system isn’t overburdened.

And never mind that all of the "other means" depend upon the website for things like subsidy calculations and verifications.

This inside view of the halting nature of HealthCare.gov repairs is emerging as the insurance industry is working behind the scenes on contingency plans, in case the site continues to have problems…

As we have noted, these contingency plans amount to making insurance companies accept sign-ups without verifying their subsidies. Which will put the insurance companies on the hook for people who receive subsidies they aren’t eligible for.

The need for what the official called a “divide-and-conquer strategy” for enrollment puts more emphasis on alternative methods for buying health plans. These methods include federal call centers and insurance companies that sell policies directly to customers — paths that are hobbled for now by some of the same technical problems affecting the federal Web site…

Insurance companies, which have been pressing the White House for greater ability to sign up customers directly, are stuck at the moment, unable to complete enrollments. That is because they must connect with the federal online system to determine whether customers’ incomes qualify them for tax credits to help pay for their insurance — a part of the system that does not work.

Just as we said.

In a telephone call with reporters earlier Tuesday, [Julie Bataille, director of communications at the Centers for Medicare and Medicaid Services] said that HHS is e-mailing about 275,000 consumers who have gotten stuck while trying to shop for and buy health plans. The e-mails encourage them to try again.

Asked whether the Web site could handle all those consumers if they logged on at once, Bataille replied, “That’s why we are sending this series of e-mails in waves.” …

So this is the Obama administration’s solution. Send out emails telling people to keep trying. In fact, the emails tell people to try to sign in at off-peak times, like 3 o’clock in the morning.

This article was posted by Steve Gilbert on Wednesday, November 13th, 2013. Comments are currently closed.

One Response to “Obama-Care Site Won’t Be Fixed By End Of Nov”

  1. Reality Bytes

    Surprised Rush hasn’t picked this off yet. WAIT! JUST WAIT! Obama & the Dems next move is not THAT THEY TRIED TO MUCH BUT THEY DIDN’T TRY ENOUGH!

    Why, we didn’t go far enough! We need to spend more! Look at all these people thrown off their healthcare plans by those evil insurers. They’re the real speculators. They speculate on your death! We on the other hand. We’re in your corner (aka pocket). We CARE!

    The only thing worse than Obama & his ilk are those who support him; wait, worse than all is the media who unlike Obama don’t hide behind ignorance but stand on their psudo intellectual hogwash.




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